How to Assign, Un-Assign, and Re-Assign Licenses for Users

If you are an Organization Admin, you can manage available GenRocket Licenses and assign, un-assign, or re-assign individual licenses to users in your organization as needed. This lesson shows how to manage GenRocket Licenses and assign them to users within the My Organization Dashboard.

How to Access and Manage Licenses

The My Organization Dashboard can be accessed by performing the following steps within the web platform:

• Expand the Organization Menu within the Menu Bar.
• Select My Organization.

Manage Licenses Pane

The Manage Licenses Pane shows each available user and named server license for your organization. It also shows what users and named servers have been assigned a license. It can be used to assign, un-assign, or re-assign licenses for users and named servers within your organization.

The number of licenses displayed within each tab will depend on what GenRocket product you have purchased. To receive additional licenses, you will need to reach out to support@www.genrocket.com.

Within the User Licenses Tab, you can see the following information:

• License Number
• Active Status
• Assigned To Information
• Date Activated

If a license has been assigned to a user, you will see the user’s name within the Assigned To column. Un-assigned licenses will have “Not Assigned” within the Assigned To column.

Options for Assigning, Un-Assigning, and Re-Assigning licenses can be found within the Change License column.

How to Assign a License to a User

Click on Assign within the Change License column for an unassigned license.

Select a user from the Users drop-down menu and click the Save button.

How to Un-Assign a License

Click on Un-Assign within the Change License column for an assigned license.

Click Yes in the dialog window.

How to Re-Assign a License to Another User

Click on Re-Assign within the Change License column for an assigned license.

Select a user within the Users drop-down menu and click the Save button.

Link:

https://genrocket.freshdesk.com/a/solutions/categories/19000102812/folders/19000164874?view=all