Existing Users – Account Deactivated

If you are an existing user and your account has been deactivated, you will need to reach out to support to activate your account.

Step 1: Within the GenRocket website, expand the Resources Menu and select Support to send a request.

Step 2: Click on Click Here underneath Submit a Ticket.

Step 3: Fill out and submit the form shown below. The following information needs to be included within the Description:

• Username
• Email Address